Delivery
Daz Lighting will normally deliver your order within 3 to 5 working days for UK Mainlands. Non-UK mainland destinations may take an additional 1-5 days to arrive depending on the location.
For Scottish Highland customers, although we are charged higher rates by our couriers, we will absorb these charges and ship items to the Highlands at the same rate as the rest of the UK. However, delivery time may take additional 2-5 days.
UK Mainland: Orders under £75 carry a £5.99 delivery charge per order, Saturday delivery £20. Free delivery on orders over £75
Northern Ireland: Orders under £500 carry a £13.99 delivery charge per order. Free delivery on orders over £500
Southern Ireland: Orders under £500 carry a £15 delivery charge per order. Free delivery on orders over £500
Isle of Man: Orders under £750 carry a £15 delivery charge per order. Free delivery on orders over £750
Return
If you wish to report missing, damaged, or faulty goods, please inform us in writing, by sending email to returns@dazlighting.com within 14 days. A telephone call is not sufficient.
The cost of return is the customer's responsibility, Daz Lighting will not pay for any return carriage
It is really important that we receive your returns in a saleable condition - with all the original manufacturer’s packaging (unmarked in any way and no labels attached), free issue bulbs (where applicable) accessories, and manuals complete and intact, otherwise this could affect your refund. Individual component parts of a "kit" cannot be returned, unfortunately.
Non-stock items, one-off items ordered as “specials” cannot be returned either.
We operate an extended 30-day peace of mind returns policy for all products on our website from the date of purchase.
For more details please read our Delivery and Returns
